Furthermore, to understand the guidelines for Privacy, Confidential Information and the Use of the Site please refer to our Legal Page.
If you have any queries or concerns regarding this Policy, please contact us at email@example.com
INFORMATION WE COLLECT
We need to collect and process some information for you to allow you to empower causes or donate towards an independent cause on Help Me Serve and use our services. Your information is collected to provide better services to all our users. We use your information to communicate with you about your use of Helpmeserve.in, to inform you about updates to your account, establish direct discussions with selected Project Owners and to provide continuous updates on the projects you have funded. We also use this information to prevent or detect fraud or abuses to our website (this "Site"), or to the services made available through it.
Here are the types of information we gather:
INFORMATION YOU SHARE
The information we learn from our users at the time of making a donation on Helpmeserve.in community, which includes your name, email address, mobile number, Citizenship, Address and PAN Card number.
When you use our services or view any content provided by Helpmeserve.in, we automatically collect and store certain information in our server logs. This may include:
- The URL of the Sitewhich linked you to this site.
- Your IP address.
- The pages you visit while on the Site.
- The type of the device or browser you use.
- Your PAN or any payment information you provide
- Your password details
- Your IP address
- Your phone number
- Your email address
INFORMATION THAT IS PRIVATE
This information will not be publicly displayed or revealed to other users. This may include:
HOW WE USE INFORMATION WE COLLECT
We use the information we collect to manage your accounts and communicate with you.Your email address is not publicly displayed on our Site. Your email address is used to send you e-alerts when there is activity on a project that you have created or are supporting, to send you news-letters from time to time regarding the activity and content on our Site, and to otherwise communicate with you.
We also keep a record of all your email communications to solve any issues you might be facing.
If the Project /Campaign you have contributed towards, is successful in reaching its Funding Goal within the Funding Period, then, unless you pledge anonymously, your name as shown on your bank account is shared with the Project Owner by our payment processors when your funds are transferred from your account.
INFORMATION SHARED ONLY WITH PROJECT OWNERS
On choosing to support a project, you are publically identified by the details you share with us before making the Donation to your preferred project.
By using or continuing to use this site or by choosing to support a Project /Campaign, you agree that your personal details (as given to the Project owner) can be used in relevant circumstances such as for reward fulfillment (T. Shirt Size, Shipping Address).
INFORMATION WE SHARE
Information about our customers is an important part of our business and we are not in the business of selling or renting it to others. We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.
As per your customer communication preferences, your personal information will be communicated to our partner sites for them to send you communications regarding their goods and services.
We will release personal information to other companies, organization, government or regulatory authorities when we believe that such release is appropriate to comply with the applicable law, to enforce applicable conditions of use and other agreements, to prevent or otherwise address fraud, security or technical issues, to protect the rights and property of Helpmeserve.in, our users and others.
We may share non-personally identifiable information publicly and with third parties - like investors, advertisers or content distributors. We may also disclose the information for the purpose of maintaining and understanding user analytics and behavior on this site. For example, we may share information publicly to show trends about the general use of our services.
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
If you decide to support a project by making financial contributions to it, you are routed to a safe and secure transaction process provided by our certified payment gateway partner. Further you will be taken through a "verified by visa" password protect process to prevent any misuse to your credit/debit cards details. The details of your credit/ debit card are not shared with anyone including Help Me Serve.
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